The 34-chartered passengers, including the groom, were in Bauchi to attend a wedding.
They were said to have pressured the pilot that they be allowed to disembark from the aircraft via a ladder.
Though the airline did not give the name of the groom, who hired the aircraft, it said the agitated passengers forced Capt Nikcevic Vlado to allow them disembark after waiting 10 minutes for the airport manager to provide the airstairs.
Addressing a briefing yesterday in Lagos, the Accountable Manager and Managing Director, Capt Russel Lee Foon, attributed the breach in operational procedures to failure of the airport management.
He said the pilot would not have allowed a breach of safety procedure, but was unsure of the temperament of the passengers, who declined to return to Abuja.
Foon said the airline was assured of adequate ground handling services by the Bauchi Airport Manager before the airline embarked on the flight.
The managing director said the flight was booked by a group of young people, who were to attend a wedding, with the groom was on board.
He said on December 18, the Head of Ground Operations, Peter Omata, confirmed through the Bauchi Airport Manager, Mr. Abubakar, of availability of the airstairs.
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